{"id":12053,"date":"2017-03-21T09:27:31","date_gmt":"2017-03-21T08:27:31","guid":{"rendered":"https:\/\/www.rackfish.staging.rackfish.net\/legal\/"},"modified":"2026-10-26T15:50:23","modified_gmt":"2026-10-26T14:50:23","slug":"legal","status":"publish","type":"page","link":"https:\/\/rackfish.staging.rackfish.net\/en\/legal\/","title":{"rendered":"Agreements and terms"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12053\" class=\"elementor elementor-12053 elementor-437\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-442c1f67 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"442c1f67\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2659c4a7\" data-id=\"2659c4a7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-59277d7d elementor-reverse-mobile elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59277d7d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-776b952\" data-id=\"776b952\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7956d707 elementor-widget elementor-widget-heading\" data-id=\"7956d707\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">rackfish<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c504bfb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4c504bfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bb9458c elementor-widget elementor-widget-heading\" data-id=\"1bb9458c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Legal, Agreements and terms<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9131be0 elementor-widget elementor-widget-image\" data-id=\"9131be0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"760\" height=\"760\" src=\"https:\/\/rackfish.staging.rackfish.net\/wp-content\/uploads\/2022\/07\/Legal-1.png\" class=\"attachment-large size-large wp-image-19681\" alt=\"Legal\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3443eb2 elementor-widget elementor-widget-text-editor\" data-id=\"3443eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tHere you will find the terms and policies for Rackfish and Streamio. A good place to start is About our agreements (<a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=135\">English<\/a> | <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=134\">Swedish<\/a>), which explains how the documents fit together.\n<h2>Agreements and terms<\/h2>\n<ul>\n \t<li>About our agreements: <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=135\">English<\/a> | <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=134\">Swedish<\/a><\/li>\n \t<li>Streamio Terms of Use: <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=128\">English<\/a> | <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=127\">Swedish<\/a><\/li>\n \t<li>SLA: <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=130\">English<\/a> | <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=129\">Swedish<\/a><\/li>\n \t<li>Acceptable Use Policy: <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=133\">English<\/a> | <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/root&amp;action=download&amp;type=downloads&amp;id=132\">Swedish<\/a><\/li>\n \t<li>TechSverige&#8217;s terms \u2013 for logged-in customers at <a href=\"https:\/\/my.rackfish.staging.rackfish.net\/downloads\">my.rackfish.staging.rackfish.net<\/a>; others can request them via <a href=\"https:\/\/rackfish.staging.rackfish.net\/en\/legal\/request-agreement-documents\/\">the form<\/a><\/li>\n<\/ul>\n<h2>Data protection and personal data<\/h2>\nRackfish has two roles when it comes to personal data:\n<ul>\n \t<li><strong>Controller<\/strong> of data about our customers, contact persons and visitors to our websites. How we process it is described in our privacy policy.<\/li>\n \t<li><strong>Processor<\/strong> of the personal data that customers store or process in our services, for example on websites, in email, on servers and in Streamio. The customer is then the controller. For all our services, TechSverige&#8217;s Special Terms and Conditions for the Processing of Personal Data apply together with Rackfish&#8217;s specification, which among other things lists our subprocessors and where processing takes place.<\/li>\n<\/ul>\nWe run our services primarily on our own servers in Sweden, and our information security is certified to ISO 27001.\n<ul>\n \t<li><a href=\"https:\/\/rackfish.staging.rackfish.net\/en\/legal\/privacy-policy\/\">Privacy policy<\/a><\/li>\n \t<li><a href=\"#manage-cookies\" class=\"csconsentlink\">Manage cookies and read our cookie policy<\/a><\/li>\n \t<li><a href=\"https:\/\/rackfish.staging.rackfish.net\/en\/legal\/data-controller-and-data-processor\/\">Data processing agreements<\/a> \u2013 roles, TechSverige&#8217;s agreement, subprocessors and own agreements<\/li>\n \t<li><a href=\"https:\/\/my.rackfish.staging.rackfish.net\/downloads\">Specification and subprocessors<\/a> \u2013 for logged-in customers at my.rackfish.staging.rackfish.net; others can request it via <a href=\"https:\/\/rackfish.staging.rackfish.net\/en\/legal\/request-agreement-documents\/\">the form<\/a><\/li>\n \t<li>Information Security Policy<\/li>\n \t<li><a href=\"https:\/\/rackfish.staging.rackfish.net\/en\/iso-27001\/\">ISO 27001 certificate<\/a><\/li>\n<\/ul>\nQuestions about data protection: <a href=\"mailto:support@rackfish.staging.rackfish.net\">support@rackfish.staging.rackfish.net<\/a>\n<h2>Domains<\/h2>\n<strong>.se and .nu (The Swedish Internet Foundation)<\/strong>\n<ul>\n \t<li><a href=\"https:\/\/internetstiftelsen.se\/domaner\/registrera-ett-domannamn\/villkor-och-regler-for-se-och-nu-domaner\/\" target=\"_blank\" rel=\"noopener\">Terms and rules for .se and .nu<\/a> (overview, always up to date)<\/li>\n \t<li>Registration terms .se: <a href=\"https:\/\/internetstiftelsen.se\/app\/uploads\/2025\/12\/se-terms-and-conditions-2026-01-15-eng-clean.pdf\" target=\"_blank\" rel=\"noopener\">English<\/a> \u00b7 <a href=\"https:\/\/internetstiftelsen.se\/app\/uploads\/2025\/12\/se-registreringsvillkor-2026-01-15-sv-clean.pdf\" target=\"_blank\" rel=\"noopener\">Swedish<\/a><\/li>\n \t<li>Registration terms .nu: <a href=\"https:\/\/internetstiftelsen.se\/app\/uploads\/2025\/12\/nu-terms-and-conditions-2026-01-15-eng-clean.pdf\" target=\"_blank\" rel=\"noopener\">English<\/a> \u00b7 <a href=\"https:\/\/internetstiftelsen.se\/app\/uploads\/2025\/12\/nu-registreringsvillkor-2026-01-15-sv-clean.pdf\" target=\"_blank\" rel=\"noopener\">Swedish<\/a><\/li>\n \t<li><a href=\"https:\/\/internetstiftelsen.se\/domaner\/registrera-ett-domannamn\/integritetspolicy-for-domannamn-under-toppdomanerna-se-och-nu\/\" target=\"_blank\" rel=\"noopener\">Privacy policy for .se and .nu<\/a> (in Swedish)<\/li>\n<\/ul>\n<strong>Other top-level domains (.com, .net, .org and more)<\/strong>\n<ul>\n \t<li><a href=\"https:\/\/realtimeregister.com\/legal-trust\/registrant-policies\" target=\"_blank\" rel=\"noopener\">Registrant policies<\/a> (via our registrar Realtime Register)<\/li>\n \t<li><a href=\"https:\/\/www.icann.org\/resources\/pages\/benefits-2013-09-16-en\" target=\"_blank\" rel=\"noopener\">ICANN \u2013 Registrants&#8217; Benefits and Responsibilities<\/a><\/li>\n \t<li><a href=\"https:\/\/www.icann.org\/resources\/pages\/registrant-rights-2013-09-16-en\" target=\"_blank\" rel=\"noopener\">ICANN \u2013 Registrant Rights<\/a><\/li>\n \t<li><a href=\"https:\/\/www.icann.org\/resources\/pages\/educational-2012-02-25-en\" target=\"_blank\" rel=\"noopener\">ICANN \u2013 Registrant Educational Materials<\/a><\/li>\n \t<li><a href=\"https:\/\/www.icann.org\/resources\/pages\/policy-2024-02-21-en\" target=\"_blank\" rel=\"noopener\">Domain name disputes (UDRP)<\/a><\/li>\n<\/ul>\n<h2>Licensed software<\/h2>\n<a href=\"https:\/\/rackfish.staging.rackfish.net\/wp-content\/uploads\/2021\/09\/SPLA-End-User-License-Terms.pdf\">SPLA End User License Terms<\/a>\n<h2>Report abuse<\/h2>\n<a href=\"mailto:abuse@rackfish.staging.rackfish.net\">abuse@rackfish.staging.rackfish.net<\/a> \u2013 also our point of contact under the EU Digital Services Act.\n\nAll documents show their version date. Earlier versions are sent on request to <a href=\"mailto:support@rackfish.staging.rackfish.net\">support@rackfish.staging.rackfish.net<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>rackfish Here you will find the terms and policies for Rackfish and Streamio. A good place to start is About our agreements (English | Swedish), which explains how the documents fit together. Agreements and terms About our agreements: English | Swedish Streamio Terms of Use: English | Swedish SLA: English | Swedish Acceptable Use Policy: [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":19681,"parent":0,"menu_order":60,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12053","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/pages\/12053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/comments?post=12053"}],"version-history":[{"count":0,"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/pages\/12053\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/media\/19681"}],"wp:attachment":[{"href":"https:\/\/rackfish.staging.rackfish.net\/en\/wp-json\/wp\/v2\/media?parent=12053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}